Job Details

Medical Assistant (Back Office) Featured

  2020-09-23     IMMEDIATE CARE OF OKLAHOMA     PO Box 720790 Norman  

Under active supervision of physician and/or other certified staff, support provider in all provisions, protocols and procedures of medical treatment and care of patient and the documentation thereof.

Agree and Commit to:

  • Be prepared to share the Mission Statement and Motto of Immediate Care of Oklahoma in a manner that provides understanding of who we are, what we do, how we do it and your role therein

  • Adhere to all Policy and Procedures of Immediate Care of Oklahoma

  • Complete, have validated and submit to Coordinator Medical Training Levels 1-4

  • Ascribe to and attempt to incorporate the principles of Character Core in the performance of the following Tasks and Responsibilities

Tasks and Responsibilities: The following provides a broad based list that is not intended to be all inclusive. As with all ICO job descriptions, they are works in progress and adjusted as needed and based on workflow requirements, specific facility and staffing, as well as short-term projects requested by ICO Management.

  • Interview/triage patient and care givers as required to secure and confirm chief health concern/reason for visit and past pertinent family medical history as needed to determine treatment options for patient

  • Secure information pursuant to ancillary health concerns that are germane to treatment and continuum of care

  • Solicit, measure and electronically record vital signs and information concerning the patients health, to specifically include a complete list of all medications

  • As requested, share chief health concerns and ancillary information received during the above with provider and medical team

  • Assist all staff (medical and CSA) with procedures and documentation, including additional data posting to patients chart/medical records as required to insure continuum of care by ICO and/or other health provider

  • Successfully perform medical procedures or medications, laboratory, X-ray, and electrocardiogram testing as requested and/or required by provider(at a level of proficiency approved by the medical director of your clinic), designated by regular proficiency testing as required by ICO Management (see 3 under Agree and Commit above).

  • Maintain cleanliness and organization of exam rooms and medical areas

  • Prepare patient and exam room for examination as requested by the provider (i.e. drape patients with covering and position equipment, instruments and supplies)

  • Assist with inventory of medical supplies, supplies and related materials, confirming expiration dates of all supplies

  • Referrals-Contact affiliated medical facilities and departments, clinics, doctor offices, and or associated professional sources to schedule patient for additional testing or treatment

  • Participate in three (3) day call back of new patients or those requiring reports of test results

  • Maintenance of log books and other record keeping as required by Administration

  • Perform additional patient/clinic services as required and directed by medical staff

  • Review, cross-train and be prepared to perform duties of CSA as required.Often MA and CNA staff are requested to fill the role of a CSA staff member and therefore, as a part of their job responsibilities, this request is made.

  • Work with/assist fellow staff (home clinic as well as associate facilities) to create a total care environment

  • Demonstrate an attitude of flexibility and cooperation

  • Demonstrate a willingness to learn and teach with a desire to improve your personal skill sets and those of fellow staff with whom you are associated

At times the above duties and responsibilities may be modified to best or better accomplish the primary goal of ICO, exceptional patient care, medical and fiduciary. As a staff member and as a part of your job description you are agreeing to accept responsibility for completion of noted tasks as required or requested even when altered, expanded or enhanced with specifics directives given by your Clinic Coordinator or Medical Director.


Knowledge, Skills, and Abilities:

  • Basic knowledge and operational skills of general equipment (medical and office)

  • Advanced knowledge of medical terminology

  • Intermediate to advanced computer skills (not programmer level)

  • Excellent people and relational skills:

    • Customer Service

    • Ability to follow orders

    • Interpersonal skills with healthcare team

    • Ability to respond to questions in a professional manner with poise and tact to include:

      • Verbal

      • Facial and body language

  • General ability to exert physical effort:

    • Standing for long periods

    • Lifting normal medical equipment, supplies and office type items

    • Walking from front of facility to back multiple times during a duty shift

    • Carrying normal medical equipment and materials during those trips

  • Filing and information retrieval skills, both manual and electronic

  • Knowledge of and willingness to abide by established industry and Immediate Care of Oklahoma service standards

Minimum Qualifications:

  • Must be a U.S. or naturalized citizen and be proficient in spoken and written English

  • High School diploma or general education degree (GED)

  • Oklahoma Medical Assistant Certificate or Oklahoma Certified Nurse Assistant Certificate

  • Basic Life Support Certification

  • Work Experience one year preferred

  • Individual Character Traits of but not limited to:

    • Creativity

    • Loyalty/Dependability

    • Flexibility

    • Ability to excel in a fast-paced environment

Do not contact this company in solicitation of any product or service.

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